Extending a cloud-based access-control platform to centralize and simplify management of keys, tags, building access, and related services across mixed hardware environments.
Customer
A Sweden-based SaaS Scale-up
Author
John Cannerborg
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A Swedish-based software company offering digital access and authorization solutions to property owners, housing associations, municipalities, and public institutions across Sweden and the Nordics
Clients suffered from fragmented access-control systems, using multiple hardware-locked platforms with no central management. They needed one unified system to administer tags, permissions, and integrate various subsystems. But the platform team lacked the in-house development capacity to build it fast and at the needed scale.
For several years a specialized team of eight full-stack developers from Teampilot supported the early-phase development of the platform core capabilities, including:
Multi-System Integration: Enabled a single interface to manage multiple access control systems, electronic locks, tag issuance, package lockers, and booking systems via APIs.
Automated Tag & Permission Workflows: Streamlined workflows from user onboarding to off-boarding—new tags are issued, activated, and revoked automatically via integration with HR and tenant systems amido.se.
Improved Performance & Onboarding: Enhanced installation, optimized database search performance, and simplified integration onboarding processes per user feedback
Emergency & Smart Access Features: Integrated with systems like SOS Alarm allowing emergency services immediate access during critical events.
By enhancing the platform, customers saw major benefits:
Operational Efficiency: Centralized tag issuance and access controls meant fewer system switches, reduced manual work, and higher transparency.
Enhanced Security & Compliance: Auto-expiry of credentials and real-time permissions improved access safety for sensitive facilities.
Scalable Growth: A unified, extensible system supported diverse hardware across properties, scaled to municipalities managing tens of thousands of users.
In its formative stage, eight full-stack developers from Teampilot helped to shape the platform’s critical modules, integrations, and automation flows — laying a strong foundation for a scalable, future-proof authorization platform.