Modernizing Access & Authorization Management in Real estate

Customer

A Swedish-based software company offering digital access and authorization solutions to property owners, housing associations, municipalities, and public institutions across Sweden and the Nordics

Customer Challenge

Clients suffered from fragmented access-control systems, using multiple hardware-locked platforms with no central management. They needed one unified system to administer tags, permissions, and integrate various subsystems. But the platform team lacked the in-house development capacity to build it fast and at the needed scale.

Solution

For several years a specialized team of eight full-stack developers from Teampilot supported the early-phase development of the platform core capabilities, including:

• Multi-System Integration: Enabled a single interface to manage multiple access control systems, electronic locks, tag issuance, package lockers, and booking systems via APIs.

• Automated Tag & Permission Workflows: Streamlined workflows from user onboarding to off-boarding—new tags are issued, activated, and revoked automatically via integration with HR and tenant systems amido.se.

• Improved Performance & Onboarding: Enhanced installation, optimized database search performance, and simplified integration onboarding processes per user feedback

• Emergency & Smart Access Features: Integrated with systems like SOS Alarm allowing emergency services immediate access during critical events.

Values

By enhancing the platform, customers saw major benefits:

• Operational Efficiency: Centralized tag issuance and access controls meant fewer system switches, reduced manual work, and higher transparency.

• Enhanced Security & Compliance: Auto-expiry of credentials and real-time permissions improved access safety for sensitive facilities.

• Scalable Growth: A unified, extensible system supported diverse hardware across properties, scaled to municipalities managing tens of thousands of users.

Team

In its formative stage, eight full-stack developers from Teampilot helped to shape the platform’s critical modules, integrations, and automation flows — laying a strong foundation for a scalable, future-proof authorization platform.