Stefan
CTO (Interim)
Skills
Languages
About
International C-suite technology executive with extensive experience and a proven track record of delivering shareholder value through innovation and digital transformation. Let's shape the future together.
Work Experience
Founder, Executive and Board Advisor
2020 - PresentOwn Company
As a Founding Partner and Executive Advisor, I lead large-scale digital transformations, corporate turnarounds, and M&A evaluations for a diverse portfolio of clients. By combining deep market insights with a high-touch advisory model, I partner with institutional investors, boards, and C-suite leadership to identify and capture new growth opportunities in a shifting global economy. Strategic Approach My methodology integrates data-driven analysis with forward-looking innovation to deliver practical, high-impact roadmaps. I specialize in: Bespoke Solutions: Designing strategies that address the specific friction points and long-term objectives of each organization. Operational Execution: Ensuring that visionary plans are grounded in reality and fully implementable. Measurable Impact: Maintaining a focus on transparency, accountability, and bottom-line results. Value Proposition My work is dedicated to helping organizations navigate modern complexities with confidence. By fostering a culture of innovation and agile transformation, I empower businesses to move beyond simple survival and toward sustainable market leadership. We provide the expertise necessary to unlock hidden potential and maximize enterprise value in the digital era.
Interim CDIO
2026 - PresentEnergy Infrastructure Company
In my capacity as Interim CDIO, I lead the strategic development and implementation of the digital roadmap for a major Energy Infrastructure provider. My focus is on aligning IT initiatives with broader business goals, maturing governance models, and ensuring that the organization's data and security frameworks meet rigorous regulatory standards. Core Focus Areas • Strategic Alignment: Established a unified IT strategy and governance model to eliminate fragmentation and streamline executive decision-making. • Operational Clarity: Introduced rigorous structure and prioritization to a complex portfolio of digital projects. • Risk & Compliance: Enhanced cybersecurity protocols and data governance to satisfy strict legal and operational safety requirements. • Resource Optimization: Evaluated the service delivery • model to find the ideal balance between in-house expertise and external partners. • Future-Proofing: Built a scalable, stable foundation designed to transition seamlessly into a permanent IT organization. • This role requires navigating a high-stakes, regulated environment where the priority is converting technical complexity into long-term stability and business value.
AI Strategy advisor
2025 - 2025Market leading maritime group
Goal: Identify and prioritize AI initiatives with clear business value, such as higher capacity utilization in shipyards, reduced vessel downtime, improved cost control and quality, and lay the groundwork for a long-term digitization and investment plan that strengthens the group's competitiveness.
AI and R&D advisor
2025 - 2025SaaS company
Objective To deliver high-level strategic guidance to the board and executive team, enabling them to refine product development, de-risk investments, and restructure for maximum efficiency. By leveraging data and AI, the focus remains on accelerating time-to-market, sharpening the company's competitive edge, and driving bottom-line profitability. Client Endorsement "Stefan performed a comprehensive audit of our technical infrastructure, engineering organization, and AI data readiness. He provided actionable insights and a structured roadmap that defined our strategic direction during a critical growth phase. His ability to bridge the gap between high-level vision and technical execution was instrumental in preparing us for our future CTO appointment."
Member of the Board
2024 - PresentSvenska Spel
Helping improve Svenska Spel, a state-owned company operating in the regulated gambling market in Sweden. For many years, the company was the only one permitted to offer online gambling to people in Sweden, whether it be casino games, sports betting, or other types of games.
CEO
2024 - 2025Customer First
Driving cultural and technological transformation to allow scale-up of successful SaaS in the CCaaS (Contact Center as a Service) space. • Renewing and modernizing company culture • Brand refresh initiative started • Platform enhancements with Generative AI • Migration to cloud & Kubernetes • Establishing a solid SDLC practice • Ensuring ISO 27001, DORA, GDPR compliance.
Member of the Board
2022 - 2024Careium
Helping Nasdaq OMX First North HealthTech company Careium with digital strategy, business development and approach to technology in Technology Enabled Care, offering quality-assured, cost-effective, digital solutions. Careium is a public company listed on First North, Nasdaq OMX Stockholm
Global CTO/CIO
2018 - 2024Transcom
Transcom is a global powerhouse in the BPO sector, employing over 33,000 specialists worldwide. Headquartered in Stockholm, the organization is a pioneer in the AI-driven customer experience (CX) space, providing cutting-edge digital and traditional support for the world’s most disruptive and ambitious brands. I spearheaded a comprehensive digital evolution that successfully pivoted Transcom into a market-leading position for AI-centric customer engagement. By bridging the gap between traditional BPO and advanced technology, I delivered the following milestones: • Product Ecosystem: Architected an AI-powered service and digital product portfolio, driving significant growth in client acquisition and diversified revenue streams. • Data Modernization: Engineered a unified, cloud-based data and reporting infrastructure that streamlined global operations and provided deep performance analytics. • Strategic Tech Alliances: Cultivated high-impact AI partnerships with industry giants like Google, accelerating the deployment of automated insights and intelligent workflows. • Engineering Excellence: Built and scaled a high-velocity Agile engineering organization, significantly compressing time-to-market for new features and increasing global competitiveness. • Global Infrastructure & Security: Managed a diverse technology division of 500+ professionals across 26 countries, ensuring world-class IT service delivery and stringent security compliance.
Member of the Board
2019 - 2023Finly
Helping FinTech startup on their first steps to scale up their product and client base. Company successfully operationalized platform and grew client base with great satisfaction scores. Left the board when the company was successfully sold.
VP of Connected Consumer Solutions
2016 - 2018Electrolux
Led the formation of a new global team to develop and deliver an IoT platform and ecosystem for connected home appliances. Accelerated ramp-up by attracting and hiring top talent, implementing agile methodologies throughout the software lifecycle, forging strategic partnerships with a key platform vendor, and enhancing customer experience via a dedicated consumer app. Collaborated with stakeholders and developers worldwide in strategic product development, while serving as part of the Global CTO team overseeing R&D and operations at the group level.
IT COO
2014 - 2016Electrolux
Spearheaded the development and operation of the group's global IT infrastructure—including data centers, networking, and the One Digital Workplace end-user computing environment. Implemented a cloud first policy and managed the change of moving the entire enterprise from legacy platform to O365, Azure etc. Oversaw a €100M total operational budget and led a worldwide team of 7 direct reports and 230 in-house staff, complemented by extensive outsourcing partnerships. Provided strategic direction to ensure secure, reliable, and scalable IT services across the enterprise.
Chief Information Officer, CIO
2009 - 2014Com Hem AB
Responsible for development, application maintenance and operation of all business-critical support systems at Com Hem – the major triple play cable operator in Sweden. Delivered a major improvement and transformation program based on Lean and Agile principles. Development was in-sourced to agile teams, AM was outsourced to India, and IT Operations underwent a significant consolidation and modernization program. Resulted improved customer satisfaction, business agility, quality, general cost efficiency and business value. This IT organization employed 220-250 people and had a budget of approx 20Meur. Com Hem was PE owned and went public through IPO, Stockholm Nasdaq OMX.
Region Manager, Stockholm
2007 - 2009Strand Interconnect
For this IT solutions provider, specializing in Sharepoint and Lotus Notes intranet solutions, I was as Region Manager responsible for the Stockholm business which was also the largest. Successfully led post-merger integration of an acquired company, personally won complex solutions sales deals, managed some Key Accounts and drove business development. Excellent track record of winning new deals, delivering projects on time and on budget, recruiting and keeping some of the very best consultants with the company.
IT Consultancy Business manager
1998 - 2007Cybercom Group / Teleca / AU-System
An 8 year tenure and leadership career in IT consulting for solution provider AU-System which was taken public (OMX), merged with Teleca and thereafter again spun off and merged with Cybercom group. Responsible for establishing and managing the Business area “Content Management”. Complex solution sales, client relationship management and advisory, recruitment, development of strategies and establishing new partnerships. Reporting directly to CEO. Budget responsibility for about 4M€ revenues. 250% over budget in terms of profit for 2005. Always exceeding set budget goals. Responsible for ~35 employees including talent development, recruitment, utilization, sales etc. Customers in telecom, government, health care, media.
CTO
1996 - 1998Svenska InternetCentralen
Responsible for the design and scale-up of the technical infrastructure of a tech startup ISP utilizing the ISDN digital network to connect SME:s to the Internet. Responsibilities: Technical design and implementation of network infrastructure, technical sales support, setup of new customers, maintenance, tech lead for 3 infrastructure technicians and 2 developers. Results: A scalable, secure and reliable infrastructure which was used for a long period of time after I left the company. I left the company when we made the transition from establishment to maintenance mode.
Education
Certified Board Member
May 2018 - May 2018Styrelseakademien: "Right Focus in Board Work, Listed Companies"
Next Level Leader / Digital Transformation - IMD
May 2016 - Jul 2016Switzerland
Personal leadership training
Aug 2004 - Dec 2004Including personal coaching with Expandera, Learning Management International
Solution Selling
Aug 2001 - Dec 2001Complex sales methodology, Lindgren & partners
Bachelor of Computer Science
Sep 1993 - May 1996Uppsala University
Swedish Military Service
Jun 1991 - Jun 1992Engineering Troops, Södertälje, 12 months as Head of Platoon (Sergeant)
High School 1 year
Aug 1989 - Jun 1990Exchange Student in Melbourne, Australia. Studied Computer Science, Social studies, English, Excellent grades
Swedish secondary college degree
Aug 1987 - Jun 1991Corporate Finance and Accounting as major ('3-årig Ekonomisk linje') with excellent grades
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