Stefan

Driving cultural and technological transformation to allow scale-up of successful SaaS in the CCaaS (Contact Center as a Service) space. Renewing and modernizing company culture Brand refresh initiative started Platform enhancements with Generative AI Migration to cloud & Kubernetes Establishing a solid SDLC practice Ensuring ISO 27001, DORA, GDPR compliance.

Helping improve Svenska Spel, a state-owned company operating in the regulated gambling market in Sweden. For many years, the company was the only one permitted to offer online gambling to people in Sweden, whether it be casino games, sports betting, or other types of games.

Helping Nasdaq OMX First North HealthTech company Careium with digital strategy, business development and approach to technology in Technology Enabled Care, offering quality-assured, cost-effective, digital solutions. Careium is a public company listed on First North, Nasdaq OMX Stockholm

Self Employed as Executive and Board Advisor and Interim Manager, helping companies and investors maximize value through innovation and technology. Assisting in M&A evaluations and Board assignments to transform portfolio companies. Have advised VC on a portfolio company turnaround.

Helping FinTech startup on their first steps to scale up their product and client base. Company successfully operationalized platform and grew client base with great satisfaction scores. Left the board when the company was successfully sold.

Heading a team of +500 technology professionals serving clients and +33,000 employees in +26 countries with a combination of central and local technology teams, organized to maximize innovation and service assurance. Budget 55meur. I've taken Transcom from an 'analog dinosaur' to a Digital LEADER, recognized by industry analysts and clients. This was done through: Developing a full Digital Product & AI offering Driving digital Innovation & Transformation, 'Guldägg' nomination for branding of T:LABS – our innovation hub Strategic partnerships with clients as well as tech partners, like for example Google Establishing Agile Software Engineering Teams & Digital Innovation Hub in Croatia Rock solid daily IT Service Delivery Teams in many countries including Philippines, Croatia, Spain, US, Colombia, Italy, Netherlands.

Led the formation of a new global team to develop and deliver an IoT platform and ecosystem for connected home appliances. Accelerated ramp-up by attracting and hiring top talent, implementing agile methodologies throughout the software lifecycle, forging strategic partnerships with a key platform vendor, and enhancing customer experience via a dedicated consumer app. Collaborated with stakeholders and developers worldwide in strategic product development, while serving as part of the Global CTO team overseeing R&D and operations at the group level.

Spearheaded the development and operation of the group's global IT infrastructure—including data centers, networking, and the One Digital Workplace end-user computing environment. Implemented a cloud first policy and managed the change of moving the entire enterprise from legacy platform to O365, Azure etc. Oversaw a €100M total operational budget and led a worldwide team of 7 direct reports and 230 in-house staff, complemented by extensive outsourcing partnerships. Provided strategic direction to ensure secure, reliable, and scalable IT services across the enterprise.

Responsible for development, application maintenance and operation of all business-critical support systems at Com Hem – the major triple play cable operator in Sweden. Delivered a major improvement and transformation program based on Lean and Agile principles. Development was in-sourced to agile teams, AM was outsourced to India, and IT Operations underwent a significant consolidation and modernization program. Resulted improved customer satisfaction, business agility, quality, general cost efficiency and business value. This IT organization employed 220-250 people and had a budget of approx 20Meur. Com Hem was PE owned and went public through IPO, Stockholm Nasdaq OMX.

For this IT solutions provider, specializing in Sharepoint and Lotus Notes intranet solutions, I was as Region Manager responsible for the Stockholm business which was also the largest. Successfully led post-merger integration of an acquired company, personally won complex solutions sales deals, managed some Key Accounts and drove business development. Excellent track record of winning new deals, delivering projects on time and on budget, recruiting and keeping some of the very best consultants with the company.

An 8 year tenure and leadership career in IT consulting for solution provider AU-System which was taken public (OMX), merged with Teleca and thereafter again spun off and merged with Cybercom group. Responsible for establishing and managing the Business area 'Content Management'. Complex solution sales, client relationship management and advisory, recruitment, development of strategies and establishing new partnerships. Budget responsibility for about 4M€ revenues. Responsible for ~35 employees including talent development, recruitment, utilization, sales etc. Customers in telecom, government, health care, media.

Responsible for building the entire technology stack of a startup Internet Service Provider. Reporting to CEO, learned and implemented all the relevant technologies for security, routing, access networks, mail servers, web servers, news servers, FTP servers, firewalls, identity and access management.