Ebru

Working with clients in the USA and Europe across various domains. (HRTech, Mortgage, Media Sports) Leading end-to-end implementation of SaaS solutions, streamlining workflows and improving user experiences. AI Modeling for Predictive Analysis for decision-making processes for management. Validating requirements with all stakeholders through walkthroughs and sign-off calls. Research and analysis on CRM Solution and implementation of the selected tool. Database transition from SAP Hana to AWS Aurora: Research & Cost analysis and Documentation. Proactively resolving conflicts and aligning diverse stakeholder priorities without escalating issues. Implementing external integration APIs to internal applications. Mobile app analysis and BRD documentation for the end-to-end process, including feature identification and workflow mapping. Conducting walkthrough presentation sessions for client’s development sponsors. Creating wireframes for proposed features. Working closely with the client to gather requirements and prioritize needs. Identifying the requirements, documenting, status updates, and flow of information for enhancements. Advising clients on suitable actions, new features, and enhancements. Creating and updating Business Requirement Documents & user stories regarding the change requests.

Working for Anadolu Insurance's Project and Change Management Office. (Reinsurance and Insurance) Successfully implemented a new payment process and re-designed the existing payment procedure with in-depth analysis. Created effective fraud detection and prevention features for the existing application. Creating documentation for the new features (Business Requirement Document, Functional Requirement Doc). Analyzing and solving the production defects. Conducting different levels of testing including regression, user acceptance, functional, integration, and system to verify tasks’ requirements are met. Documentation of the technical flow and UML diagrams. UI Design for the new development requirements. Writing SQL scripts to provide reports for business users.

Analyzed the requirements by implementing different methodologies, questionnaires, brainstorming. Analyzed client's requirements and provided end-to-end solutions for the projects. Detected systematic errors and bugs within the system and tested UAT and PROD environments. Maintained improvements such as workflow efficiencies, and reduction of systematic errors. Tracked and reported on test activities, results, defects, and overall status. Evaluated system functionality and business process for detecting any disruption in the workflow to define project needs.